Klarna will email you the payment plan when we ship your order. If you don’t see it, check your spam folder.
To return Klarna purchases, follow our returns policy. We’ll approve your refund. See Klarna’s FAQs for more details.
Klarna will carry out a soft credit check before you purchase your order. This could affect your eligibility to use their services. See Klarna’s FAQs for more details.
Klarna will retry missed payments. If unsuccessful, a fee applies. See Klarna’s website for more details.
You can cancel your order within 24 hours of purchase. After that, you will need to go through the returns process.
If you have questions about payments, visit the Klarna website for more details or contact them directly.
You can make payments early at any point. Visit their website for more details.
You can manage your payments through the app. Visit their website for more details.
Klarna will perform a soft credit check for their buy now, pay later payment plans. Visit their website for more details.
For product issues, check out our Returns & Cancellations page for issues with products.