Privacy Policy

PRIVACY AND COOKIES POLICY

We are Floor R Us Limited trading as Flooring Surgeons, a company registered in England and Wales.  Our company registration number is 10390644.  
Our trading address is: 214a Dudley Rd, Halesowen, Birmingham B63 3NJ.

 

We are committed to protecting and respecting your privacy.

 

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and the cookies that we use. By visiting www.flooringsurgeons.co.uk you are accepting and consenting to the practices described in this policy.
Our privacy and cookies policies are written in compliance with and subject to English Law only.

PRIVACY POLICY

For the purpose of the Data Protection Act 1998 (the Act), the data controller is ‘Floor R Us Limited’. Information Commissioner’s Office registration number: ZA283143.

INFORMATION WE COLLECT FROM YOU 

We will collect and process the following data about you:

With regard to each of your visits to our site, we will automatically collect the following information:

USES MADE OF THE INFORMATION 

We use information held about you in the following ways:

Information we collect about you. We will use this information:

DISCLOSURE OF YOUR INFORMATION   

You agree that we have the right to share your personal information with:

Selected third parties including:

We will disclose your personal information to third parties:

DISCLOSURE OF YOUR INFORMATION   

YOUR RIGHTS 

ACCESS TO INFORMATION 

COOKIES POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

LIST OF COOKIES WE COLLECT

You can find out more about the cookies we use in the table below:

Cookie Name Cookie Description (purpose) Expiration Time
woocommerce_cart_hash
woocommerce_items_in_cart
These two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. No personal information is stored within these cookies. N/A
wp_woocommerce_session_
Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored. N/A
__distillery
This cookie is used by our video player to remember where you are in a video so that if playback is interrupted (for example, by losing your internet connection), then you can get right back to where you left off. Expires when browser is closed
__utma
Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exist. The cookie is updated every time data is sent to Google Analytics. 2 years from Set/Update
__utmt
Used to throttle request rate. 10 minutes
__utmb
Used to determine new sessions/visits. The cookie is created when the JavaScript library executes and no existing __utmb cookies exist. The cookie is updated every time data is sent to Google Analytics. 30 minutes from Set/Update
__utmz
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics. 6 months from Set/Update
__utmv
Used to store visitor-level custom variable data. The cookie is updated every time data is sent to Google Analytics. 2 years from Set/Update
_ga
Used to distinguish users. 2 years
_gid
Used to distinguish users. 24 hours

CHANGES TO THIS POLICY 

Any changes we make to our privacy and cookies policy in the future will be posted on this page.

CONTACT 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our registered office, or by writing to us at 214a Dudley Rd, Halesowen, Birmingham B63 3NJ, emailing us at info@flooringsurgeons.co.uk, or by telephoning our customer service team on 0121 274 8575.